Privacy Policy

E1 / Studio Spaces (E1) is committed to respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data, and the rights you have over any data we hold about you. It also details the policies and procedures we implement to ensure the security of your personal data.

E1 / Studio Spaces is located at Unit 2, 110 Pennington Street, London E1W 2BB and operates as a promoter of live entertainment venues and events. This Privacy Policy applies to you if you:

• Visit the E1 venue or attend an event organized or promoted by E1.
• Purchase tickets for our events.
• Use our services (online, by phone, through mobile applications, or otherwise).
• Interact with us on social media.

Contact Details

If you have any questions or comments about this Privacy Policy or our data processing practices, please contact us at:

Email: info@e1ldn.co

Categories of Personal Data We Collect and Use

We collect the following categories of personal data:

1. Personal Identifiers: Name, address, email address, gender, date of birth, and age.
2. Device Information: Details about the devices you use to access our services (e.g., device make, model, IP address).
3. Interaction Data: Details of your interactions with our websites, ticketing platforms, and services.
4. Payment Information: Bank account details or card data.
5. Location Data: For example, when using Wi-Fi or mobile apps at events.
6. CCTV Images: Captured when visiting our venues for security purposes.
7. Communication Data: Data shared during communications with us (e.g., emails or social media messages).
8. Engagement Data: Information provided when entering competitions, responding to surveys, or reporting incidents at events.

How We Use Your Personal Data

We process your personal data for the following purposes:

1. To Perform a Contract:
   • Fulfill ticket purchases and provide access to services.
   • Process payments related to our events and services.
2. To Comply with Legal Obligations:
   • Respond to legal requests or enforce regulations, such as health and safety investigations.
3. For Legitimate Business Interests:
   • Enhance our services and ensure venue safety (e.g., through CCTV).
   • Prevent fraud, conduct market research, and tailor marketing efforts.
4. Based on Consent:
   • Send marketing communications or process sensitive data (e.g., health information) when provided.

Sharing Your Personal Data

We may share your personal data with:

1. Trusted Service Providers: Who assist in delivering our services.
2. Third-party Marketing Partners: Only with your consent.
3. Law Enforcement or Regulatory Authorities: When legally required.

Note: E1 does not sell or rent your personal data to third parties without your explicit consent.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above, or longer if required to comply with legal obligations.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Correct inaccuracies in your personal data.
• Request deletion or restriction of your personal data.
• Withdraw consent for data processing or marketing communications at any time.

To exercise any of these rights, please contact us at info@e1ldn.co.

Cookies

We use cookies to improve your website experience and provide tailored advertisements. You can manage or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services after such changes indicates your acceptance of the updated terms.